Led strategic oversight and PMO governance for Northumbrian Water's transformational smart water meter deployment across 620,000 premises. As key bid leader, contributed to securing £250M+ cumulative contract value through comprehensive financial modeling demonstrating positive IRR and EBITDA outcomes. Established end-to-end programme governance framework including risk management, stakeholder reporting, and delivery milestone tracking. Coordinated cross-functional teams encompassing IoT LPWAN network architecture, meter installation logistics, and data platform integration. Developed sophisticated financial models incorporating CAPEX/OPEX analysis, lifecycle costing, and revenue projection scenarios. Maintained strategic relationships with Northumbrian Water executives while ensuring regulatory compliance and environmental sustainability standards. Implemented agile delivery methodologies enabling rapid response to technical challenges and changing requirements across the multi-year programme.
Provided strategic programme leadership and commercial oversight for Essex & Suffolk Water's ambitious smart meter rollout covering 680,000 premises across the East of England. Leveraged expertise from Northumbrian Water programme to accelerate delivery timelines and optimize operational efficiency. Developed robust financial business cases demonstrating value realization through reduced operational costs, improved leak detection, and enhanced customer billing accuracy. Established comprehensive programme governance structure with monthly steering committees, weekly delivery reviews, and real-time KPI dashboards tracking installation progress, network performance, and cost metrics. Led technical authority role on IoT LPWAN/LoRaWAN architecture ensuring optimal coverage, reliability, and scalability. Coordinated with multiple stakeholders including Connexin delivery teams, water utility operations, regulatory bodies, and local authorities. Implemented lessons learned framework capturing best practices from previous deployments to drive continuous improvement and risk mitigation across the programme lifecycle.